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‎09-14-2024 03:16 AM

HP Recommended
Product: HP EliteBook 840 G2 Notebook PC

I have hp 840 G2 it has amd card. recently I gave it for repair, and I checked everything the laptop was detecting amd card, but my windows got corrupted, and I reinstalled the windows now it isn't detecting card, I have tried installing the drivers, but it says it can't detect the card. I need your help in this regard.

Category:
1 REPLY 1

‎10-05-2024 04:59 AM

HP Recommended

To resolve the issue with the HP 840 G2 not detecting the AMD graphics card after reinstalling Windows, the user should first check Device Manager to see if the card is listed and if any errors are present. If an error is found, the user should uninstall existing drivers and utilize Display Driver Uninstaller (DDU) to completely remove all traces of the graphics drivers. Next, they should download and install the latest drivers from the AMD website and ensure Windows is fully updated. Additionally, checking the BIOS settings to confirm the graphics card is enabled is advisable. By the way, if you need to know flowers names, its a great resource.

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