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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- hp elitebook 8440p memory upgrade issue

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07-19-2013 10:49 AM
Hi all,
i have a quick question today, Actually i have a Hp Elitebook 8440p with core i5 and 2gb ram ( samsung 2rx8 pc3-10600).
and i am running windows 7 x64 bit.
so i decided to upgrade memory to 8GB and i install 2x4GB (matched pair) (hynix 1rx8 pc3-10600). but it does not work. wont start up and goes in loop. and if i put original samsung 2GB back in then its work fine..
i tried many times with all possible combinations but it does not work. and if i go to bios setup, it shows 8GB memory installed in it but cant get thorugh in it.
i am wondering is it the problem of 2rx8 and 1rx8? because my original old got 2rx8 and new ones got 1rx8 on it...
i am really worried about it...please help me soon...Thanks in advance
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Accepted Solutions
07-19-2013 12:18 PM
I cannot say for 100% sure, but yes, I think the number of memory chips on the board can indicate density.
The symptoms you have described indicate a density issue to a "T."
The memory shows up fine in the BIOS, but the PC refuses to work with it.
I have suggested this cause to several others and when they purchased the lower density memory with 16 chips on the board, their problem was solved.
07-19-2013 12:07 PM - edited 07-19-2013 12:10 PM
Hi:
Yes, I believe you have installed high density memory, and your notebook won't work with that.
You notebook needs low density memory with the following specs...
- Module Size: 4GB
- Package: 204-pin SODIMM
- Feature: DDR3 PC3-10600
- Specs: DDR3 PC3-10600 • CL=9 • Unbuffered • NON-ECC • DDR3-1333 • 1.35V or 1.5V • 512Meg x 64 •
I recommend this memory for your notebook...
http://www.newegg.com/Product/Product.aspx?Item=N82E16820231342
or...
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148493
or...2 of these.
http://www.newegg.com/Product/Product.aspx?Item=N82E16820139190
07-19-2013 12:18 PM
I cannot say for 100% sure, but yes, I think the number of memory chips on the board can indicate density.
The symptoms you have described indicate a density issue to a "T."
The memory shows up fine in the BIOS, but the PC refuses to work with it.
I have suggested this cause to several others and when they purchased the lower density memory with 16 chips on the board, their problem was solved.
08-24-2015 08:32 PM
Hi:
Looks to be good to me, but I am not sure about the speed (PC-12800).
Not sure if it is backward compatible to PC-8500.
The PC-10600 memory is, but I am not sure about 12800.
See if you can test it out before you commit to buying it.