• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-23-2019 09:02 AM

HP Recommended
Product: hp envy 17-j070ca
Operating System: Microsoft Windows 10 (64-bit)

hello can i upgrade the processor to this model with the newest bios available will it support it.

hp envy 17-j070ca 4700mq processor upgrade to newer Intel® Core™ i7-4980HQ

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2019 09:40 AM

HP Recommended

Processor is socketed and replaceable but the best tested compatible processor is:

 

Intel Quad Core i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz
FSB, 8.0-MB L3 cache, 47 W)
723523-001
 
 
The i7-4980hq is not the correct configuration to fit in the socket on your motherboard in any event. 

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-23-2019 09:40 AM

HP Recommended

Processor is socketed and replaceable but the best tested compatible processor is:

 

Intel Quad Core i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz
FSB, 8.0-MB L3 cache, 47 W)
723523-001
 
 
The i7-4980hq is not the correct configuration to fit in the socket on your motherboard in any event. 
Was this reply helpful? Yes No

‎05-23-2019 10:37 AM

HP Recommended

great thanks for the quick reply and answer 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.