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‎02-27-2024 05:20 PM

HP Recommended
Product: HP ENVY - 17-u273cl

Can my computer be upgraded to 32Gb of memory? It currently has 2x8Gb memory making it a total of 16Gb.

Also, can I add an SSD into my existing system?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-27-2024 08:10 PM - edited ‎02-27-2024 08:11 PM

HP Recommended

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

The manual also indicates that your notebook has a M.2 slot that supports SATA SSD's only, not NVMe.

 

HP ENVY m7 Notebook PC Maintenance and Service GuideIMPORTANT! This document is intended for HP auth...

 

If you want to see if your notebook can support 2 x 16 GB of memory, run this command:

 

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

View solution in original post

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1 REPLY 1

‎02-27-2024 08:10 PM - edited ‎02-27-2024 08:11 PM

HP Recommended

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

The manual also indicates that your notebook has a M.2 slot that supports SATA SSD's only, not NVMe.

 

HP ENVY m7 Notebook PC Maintenance and Service GuideIMPORTANT! This document is intended for HP auth...

 

If you want to see if your notebook can support 2 x 16 GB of memory, run this command:

 

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

1 person found this reply helpful
Was this reply helpful? Yes No
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