hp omen 15 spare charger

[rickcarter]

Hello,

My charger for the hp omen 15 dc0084tx stopped working.I'm sure that it is the adapter and not the battery.How can i get the spare charger for my laptop model.I checked the hp online shop for part supplies,but can't seem to find this one.Please help me with this .

Thanks

[EddyK]

Hello @rickcarter,

The OMEN by HP - 15-dc0084tx should use a 150W AC adapter with HP Spare Part number 917649-850.

You can then use the HP Spare part number(s) in the HP Parts store here. You may also be able to find it elsewhere on the Internet.

Hope this helps,

Eddy

[rickcarter]

sorry but i cannot find it in the part store for my country(India).

[rickcarter]

The closest i could find was

https://www.hpshopping.in/accessories/batteries-chargers-adapters/hp-150w-smart-ac-adapter-4-5mm-w2f...

But i am not sure if this will work witth my omen 15?

Any thoughts

[rickcarter]

can someone please help

i cannot find this spare part in hp India's online website.

[EddyK]

Hello @rickcarter,

Apologizes for the late response.

Well, they both seem quite similar so I would personally try it out. They are both rated at 150W and 4.5mm.

You could also ask for clarification from the Sales Department Chat Service which appears on the right-hand side of the store screen after landing on the HP India page.

All the best,

Eddy

[rickcarter]

Thanks for responding

But the compatibility details shows that it works for

 HP ZBook Studio G3, HP ZBook 15 G3 and HP ZBook 15u G3 mobile workstations.

IT doesn't say about hp omen 15 laptops

[Photoray002]

You should be under warranty and should let HP replace it for you.

Have you not contacted them yet?

If not, use this link and follow the prompts...

Contact HP Worldwide | HP® Official Site

[rickcarter]

Yes  i have contacted hp over phone,and they have made a case ID for this matter.I was also looking for recommendations meanwhile,

[EddyK]

Hmm... I had unfortunately assumed that you had already contacted HP or were out of warranty.

Therefore, you should contact HP and wait for a response because I wouldn't find a reason why you would want to shell out some cash for an AC adapter when you can get one replaced free of cost...

- Eddy