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HP Pavilion - 14-ce0068ur
Microsoft Windows 10 (64-bit)

hello. my laptop is hp pavilion 14-ce0068ur. it has the ability to install an m2 ssd drive. judging by the type of interface on the motherboard, this is m2 key M. Updated the bios of the laptop to the latest. I bought a gigabyte ssd nvme 256gb ssd drive interface PCI-E 3.0 x4. installed it in my laptop. As a result, the laptop does not see this m2 ssd. tell me how can I fix this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's not the same.

 

The 14-Ce0068st has an Intel Core processor.

 

HP Pavilion - 14-ce0068st Product Specifications | HP® Customer Support

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

The service manual indicates that M.2 SSD's are supported in the model series.

 

Maintenance and Service Guide HP Pavilion 14 Laptop PCIMPORTANT! This document is intended for HP au...

 

However, I looked up the specs on your notebook and I see that it comes with an Intel Pentium® Gold 4415U processor.

 

If I were a betting man, I would say that notebooks with the Pentium processors only support the M.2 SATA SSDs mentioned in the service manual and only the notebooks with the Intel Core processors support NVMe SSD's.

HP Recommended

here is the solution on the same laptop. ssd disk samsung started on it.

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Pavilion-14-ce0068st-M-2-sl...

HP Recommended

It's not the same.

 

The 14-Ce0068st has an Intel Core processor.

 

HP Pavilion - 14-ce0068st Product Specifications | HP® Customer Support

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