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HP Recommended

I have a Probook 445 g10 and have 32GB dual-slotted I know that the max is 32GB but is it 32GB for each slot? or overall slot?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Sorry but we can't answer a question like that because this is a peer-to-peer forum and we don't work for or represent HP.

 

I can only speculate why HP says one thing and other manufacturers such as Crucial state another.

 

It's probably because HP only tests a certain amount of memory in a PC and states it to be the maximum.

 

Sometimes the Crucial memory report is wrong such as in this discussion...they said 64 GB was supported in this PC and it wasn't.

 

HP ENVY 17m-ch0000 | Memory RAM & SSD Upgrades | Crucial.com

 

Solved: RAM Upgrade - HP Support Community - 9304384

 

You don't need 64 GB of memory in your notebook. 

 

You probably don't even need 32 GB.

 

You can run this report to see what Windows indicates is the maximum memory:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If Windows indicates that the notebook can support 2 x 32 GB of memory, then perhaps it will.

View solution in original post

5 REPLIES 5
HP Recommended

Chapter 1 of the service manual indicates the maximum memory is 32 GB arranged as 2 x 16 GB.

 

Maintenance and Service Guide

HP Recommended

hi thank you for the your reply the chip set is can support the 64gb and the yes its only 32gb in the service manual but why some manufacturers like Crucial that can support 64GB kit on probook 445 g10 that's what I'm confused about

HP Recommended

You're very welcome.

 

Sorry but we can't answer a question like that because this is a peer-to-peer forum and we don't work for or represent HP.

 

I can only speculate why HP says one thing and other manufacturers such as Crucial state another.

 

It's probably because HP only tests a certain amount of memory in a PC and states it to be the maximum.

 

Sometimes the Crucial memory report is wrong such as in this discussion...they said 64 GB was supported in this PC and it wasn't.

 

HP ENVY 17m-ch0000 | Memory RAM & SSD Upgrades | Crucial.com

 

Solved: RAM Upgrade - HP Support Community - 9304384

 

You don't need 64 GB of memory in your notebook. 

 

You probably don't even need 32 GB.

 

You can run this report to see what Windows indicates is the maximum memory:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If Windows indicates that the notebook can support 2 x 32 GB of memory, then perhaps it will.

HP Recommended

thank you again for the cmd command I need that here is the Capture.PNG

so is it supported 64GB right?

HP Recommended

You're very welcome.

 

Yes, the report has indicated 64 GB of memory would be supported.

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