hp spectra blue screen

[tstepup]

Have an HP Spectre x360 laptop that frequently crashes due to a blue screen error. I have tried updating the drivers from the HP website and the issue persists.  I also notice that I am not the only HP Spectra laptop owner who has written about this issue since 2017 and obviously HP has not resolved this issue as of 4/17/20 since I do not see any solutions to fixing this issue via the web.  Is there anything I am missing as far as a solution to my very expensive laptop blue screening on me when I let it sit without touching my keyboard for 10-15 minutes.  AND YES, I HAVE TRIED MOST OF YOUR SUGGESTION SOLUTIONS AND THEY HAVE NOT WORKED.  Much appreciate a solution.

[Riddle_Decipher]

 @tstepup I understand the computer gets a blue screen error, However, since you haven’t captured the error code or message,

I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix:

• In Windows, search for and open View advanced system settings.
• In the Advanced tab, under Startup and Recovery, click Settings.
• Under System Failure, remove the check mark next to automatically restart, and then click OK.
• Restart the computer to apply the change.
• The computer no longer restarts automatically when a blue screen error occurs.

For more details: click here

​​Please reply back with the error code as the issue is code specific and it would be rather easier to provide an accurate solution using the same.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.