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‎02-27-2021 11:28 AM - last edited on ‎02-27-2021 01:51 PM by Moderator

HP Recommended
Product: HP spectre x360 15t-ch000 CTO
Operating System: Microsoft Windows 10 (64-bit)

I bought this laptop with sr no [personal info removed] Product code 2KD76AV from USA HP official online store in July 2018.

It is out of warranty now . Further I have shifted back to India. 

The Battery has bloated  I created case with HP india support case no. [personal info removed]

but they say this model not supported in india. 

Not sure what is the battery part number and where can i find. Is there any one who can ship it to Inida?

Possibly battery number is NHPYB06XL7280B3 HP part number P/N 928427-272? I am not sure 

Require guidance and support please

 

Thank you

Mohan

 

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-02-2021 09:01 AM

HP Recommended

thank you for providing solution. Got  the compatible battery from third party vendor . Installed its working fine 

Its a  pity HP India didnt support ! 

 

View solution in original post

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3 REPLIES 3

‎03-02-2021 05:49 AM

HP Recommended

@Mohanph

 

Welcome to HP Support Community


I would like to help

 

Since this Model is not marketed in India, you might have to buy it from 3rd party websites or contact HP USA Support and get a friend or family to ship it to you in India

 

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎03-02-2021 09:01 AM

HP Recommended

thank you for providing solution. Got  the compatible battery from third party vendor . Installed its working fine 

Its a  pity HP India didnt support ! 

 

Was this reply helpful? Yes No

‎03-03-2021 08:15 AM

HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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