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‎01-22-2024 02:06 PM

HP Recommended
Product: HP 14-dq0000 Laptop PC (56Z60AV)
Operating System: Microsoft Windows 11

i am considering upgrading the ram in my new HP 14-dq0000 Laptop PC (56Z60AV). i have seen conflicting stories, some say that the card is soldered and can not  be user upgraded. other say that it can be upgraded to 8gb easily like any other computer. I've watched a video of how to access the card and it seems pretty straight forward but did seem to be a bit of work. so i want to make sure it can be upgraded before i start taking the laptop apart. i have this 8g cafrd saved to my amazon cart ready to go, that is if it will fit. 

Timetec 8GB DDR4 2400MHz (DDR4-2400) PC4-19200 (PC4-2400T) Non-ECC Unbuffered 1.2V CL17 1Rx8 Single Rank 260 Pin SODIMM Laptop Notebook PC Computer Memory RAM Module Upgrade (8GB). any insight would be appreciated.

 

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎01-22-2024 04:39 PM

HP Recommended

Chapter 1 of the service manual indicates the memory can be upgraded.

 

Maintenance and Service Guide HP 14 Laptop PC

 

Notebooks with the Intel core processors have two memory slots and can support 2 x 8 GB of memory.

 

Notebooks with the Pentium Silver/Celeron processors have one memory slot and can support 1 x 8 GB of memory.

 

Chapter 5 has the memory removal and replacement procedure.

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1 REPLY 1

‎01-22-2024 04:39 PM

HP Recommended

Chapter 1 of the service manual indicates the memory can be upgraded.

 

Maintenance and Service Guide HP 14 Laptop PC

 

Notebooks with the Intel core processors have two memory slots and can support 2 x 8 GB of memory.

 

Notebooks with the Pentium Silver/Celeron processors have one memory slot and can support 1 x 8 GB of memory.

 

Chapter 5 has the memory removal and replacement procedure.

Was this reply helpful? Yes No
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