i cannot calibrate my BRAND NEW battery for my hp 4530s laptop. please help!!!!!!!

[Burgerd]

I have tried ALL the suggested options and nothing work. i am going to teach this piece of junk to fly!!!!!!

[KNRK]

Have you tried the steps shown in the below link:

http://support.hp.com/us-en/document/c00821536

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Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[Burgerd]

I have done this steps, about 5 times. the last time was this morning.  No luck. I have tried according to th HP support assistant, i have tried various sulutions given on several forums, but no luck. my laptop shut down after just 5 min after being fully charged for 2.5 hrs

[KNRK]

That's strange!!

I guess you've got the bad battery even thought it is a brand new one

I suggest you either try a spare battery if you have one

or

Get back to your point of purchase where you bought this and demand a replacement

Hope this helps, for any further queries reply to the post and feel free to join us again

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[Burgerd]

I am considering to take it back. i just want to mention one thing, i have measured the voltage after the it was fully charged and it measured 11.7 volts. After the laptop shut down, i measured the voltage and it was on 11.65 volts. I then connected a 25 watt load to the battery for appr 3hours and the voltage only dropped to 11.35 volts, so i am not sure that it is the battery, but i will exhange it, Thank you kindly for the assistance. I will try any other suggestions as well

[KNRK]

If nothing works out and if you still feel the battery is good as per your voltage measurement that would make us think about the actual HP unit itself. I strongly recommend you to Contact HP Technical Support over the Phone for further assistance to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer based on the warranty.

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

[Burgerd]

I will do that, thank you kindly for the assistance, i am also still considering to see if the laptop can fly

[Burgerd · Accepted solution]

here is some feedback, i hope it will helpsomeone  with similar problems, I exchanged the battery, the supplier tested it and said i had run the battery flat too many times and apparantly the battery get damaged that way, i do it alot when travveling. Is it true?

[KNRK]

That's right cells of the battery has stopped reacting and could not hold the charge anymore. In other words the battery has got maximum dead cells.

Regards,
KNRK
I work for HP