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HP Recommended
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What is your HP Pavilion Laptop PC 15-eg2000 (4U9E7AV) machine ? It could be one of the following ones
https://support.hp.com/au-en/product/hp-pavilion-laptop-pc-15-eg2000/2101006330/product-info
In general, its specs
which shows it ONLY has the following options for webcam
HP Wide Vision 720p HD Camera with temporal noise reduction and integrated dual array-digital microphones
Supported audio software:
Beam forming
Echo cancellation
Noise suppression
Its Webcam does NOT have 3D / IR hardware to support Hello.
Regards.
BH
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