• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-19-2019 03:28 PM

HP Recommended
Product: hp probook 6475b
Operating System: Microsoft Windows 10 (64-bit)

i have a probook 6475b and i want to update my bios bu everytime i try to it says firmwareupdate.exe then unable to execute the specified command line help me with this please

2 REPLIES 2

‎08-19-2019 09:49 PM

HP Recommended

@hazemtawfik23 

 

Please ONLY use BIOS on the following link

 

    https://support.hp.com/au-en/drivers/selfservice/hp-probook-6475b-notebook-pc/5212932

 

Note: Playing around with BIOS is the shortest way to brick your machine. Please BE CAREFUL.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-20-2019 06:54 PM

HP Recommended

but this didn't help me i know where to download the bios update but it doesn't work as i said in the first comment

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.