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HP Recommended
HP Laptop - 14-fq0013dx

Haaaaalp!?! I am so lost... any guidance would be greatly appreciated 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook uses a M.2 2280 SATA SSD, not a 2.5" drive.

 

2.5" drives are not supported.


If you want to install a 1 TB drive, then this is the type you need:

 

Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s, M.2 2280, U...

 

Below is the link to the service manual:

 

Maintenance and Service Guide (hp.com)

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

Your notebook uses a M.2 2280 SATA SSD, not a 2.5" drive.

 

2.5" drives are not supported.


If you want to install a 1 TB drive, then this is the type you need:

 

Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s, M.2 2280, U...

 

Below is the link to the service manual:

 

Maintenance and Service Guide (hp.com)

 

 

HP Recommended

Thank you very much!!! very helpful.

 

HP Recommended

i purchased a portable SSD to get me by... would you still suggest the upgrade?

 

HP Recommended

You're very welcome.

 

You can use a portable SSD to store files on but if the 128 GB drive is getting filled by the operating system, programs and whatnot, you may want to replace it with the larger capacity M.2 SATA SSD.

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