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HP Notebook - 14-dq0002dx
Microsoft Windows 11

I have a HP Notebook - 14-dq0002dx that came with the minimum RAM and I desperately need to upgrade it to the max allowed.  I have spent hours on HP's site to no avail trying to find the specs on this notebook.

Does anyone know where I can purchase the appropriate RAM for this machine or a link to HP's page?

 

Thanks in advance

SquireDude

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@SquireDude 

 

Its specs

 

          https://support.hp.com/au-en/document/c06926741

 

It has 4 GB DDR4-2400 SDRAM (1 x 4 GB) now. You can REPLACE it with a 8GB stick (max) using compatible RAM such as:

 

         https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct19541201

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@SquireDude 

 

Its specs

 

          https://support.hp.com/au-en/document/c06926741

 

It has 4 GB DDR4-2400 SDRAM (1 x 4 GB) now. You can REPLACE it with a 8GB stick (max) using compatible RAM such as:

 

         https://www.crucial.com/memory/ddr4/ct8g4sfs824a/ct19541201

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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