is the HP ENVY x360 13 ram single or dual channel?

[Lucasmmm]

HP ENVY x360 13-ay0003nd (16gb ram version)

edit: to clarify, Im aware that the ram is not upgradable, but im wondering if its a dual or single channel configuration. (I do not own the machine so I cannot check for myself)

[banhien]

@Lucasmmm 

Its specs

          https://support.hp.com/au-en/document/c06648573

It has 16 GB DDR4-3200 SDRAM (onboard) that means RAM is soldered to its System boards and not up gradable.

Regards

[Lucasmmm]

Im aware that the ram is not upgradable, but i was wondering if it is a dual channel or a single channel

[banhien]

@Lucasmmm 

You can check using a tool called  CPU-Z

Regards.

[Lucasmmm]

I apologise  for being unclear, but I do not own the laptop currently

[banhien]

@Lucasmmm 

From manual (page 1):

       Support for DDR4-3200, 1.2 V, nonupgradeable, onboard system memory in 16 GB and
8 GB configurations

Looks like it only has 1 piece of RAM  8GB or 16GB

Regards.

[Paul_Tikkanen · Accepted solution]

Hi, @Lucasmmm 

I have a similar model notebook with the Ryzen 5-4500 and 16 GB of non-removable memory.

I used the free HW info utility and it shows the 16 GB memory is running in dual channel mode.

See the memory report in the bottom right quarter of the summary report...dual channel.