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‎03-05-2021 12:17 PM

HP Recommended
Product: pavilion x360-14t cd0000 cto
Operating System: Microsoft Windows 10 (64-bit)

Windows shortcuts with Control key not working...ctrl+c ctrl+v ctrl+z ctrl+p etc. not working; I have tried google/youtube fixes, and they work temporarily, but then revert back to not working. So I don't think it's a hardware/keyboard problem...seems to be software related. Any suggestions please?

1 REPLY 1

‎03-10-2021 03:36 AM - edited ‎03-10-2021 03:36 AM

HP Recommended

@chsprat

 

Welcome to HP Support Community


I would like to help

 

Please ensure the BIOS is updated https://support.hp.com/in-en/drivers

 

Next reinstall the Keyboard driver from Device Manager

 

 

- Select the Start button, type Device Manager, and select it from the list of results.

- Look for Keyboard Input & Output and expand the List

- Look for Keyboard driver then right-click it, and select Update Driver.

- Select Search automatically for updated driver software.

- If these steps don't work, try reinstalling the driver: Open Device Manager, right-click the Driver driver and select Uninstall. Restart your computer and Windows will attempt to reinstall the driver.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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