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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: keyboard typing wrong characters
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03-31-2017 12:57 PM
In my Notebook when i press some buttons i see letters and numbers
for ex. when i type K it types 7K and J types J8 .
is anyone got this problem before?
Please help
Thanks
Bassem
Solved! Go to Solution.
Accepted Solutions
03-31-2017 01:48 PM
It is necessary for you to replace the keyboard.
It is not sending the correct signals to the motherboard.
Yes, even a notebook computer has a replacable keyboard.
It's a job best assigned to a qualified computer technician, to find and order a compatible keyboard, and to disassemble the laptop far enough to be able to swap the keyboard.
03-31-2017 01:48 PM
It is necessary for you to replace the keyboard.
It is not sending the correct signals to the motherboard.
Yes, even a notebook computer has a replacable keyboard.
It's a job best assigned to a qualified computer technician, to find and order a compatible keyboard, and to disassemble the laptop far enough to be able to swap the keyboard.
04-01-2017 11:54 AM
Final thought: before you seek to replace the keyboard, connect an external keyboard to a USB port on your computer.
If those two keys work fine on the external keyboard, it is *NOT* the motherboard that is messing-up the signals coming from the keyboard(s), i.e., it points back to the laptop's keyboard.
04-01-2017 01:19 PM
> so what could be the problem now? MotherBoard or what??
It is the motherboard that receives the signals from the keyboard:
* press a key, and the "make" status is enabled,
* hold-down a key, and after 250 milliseconds (unless otherwise set by the BIOS) the "repeat" function is enabled,
* release a key, and the "break" status is enabled.
For example, CTRL-ALT-DELETE is:
* make CTRL
* make ALT
* make DELETE
* break DELETE
* break CTL (or ALT)
* break ALT (or CTL)
It is the first "break" in the above that sends a unique code to Windows.
This is a "low-level" function, not using the disk-drive, and only inserting that one "code" into the RAM,
and then Windows gets the CPU to run a bunch of instructions, to grab that code, and to react to that unique code.
So, sad to say, but if replacing the motherboard does not solve the problem, then it is necessary to replace the motherboard (or to buy a new computer). Expensive!
Take the computer to a qualified technician, to seek a second opinion.
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