laptop hinge broken

[pepperonipizza]

I was just using my laptop in bed, and adjusted the screen (quite gently) as normal. The left hinge appeared to break, and the inner part of the case is separating from the outer part. I worry that if I keep using it, the whole thing will break. I don't know if I have a warranty (it was a gift from my mother, who bought it from Currys PC World under a year ago).

[Cheron-Z]

@pepperonipizza

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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