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‎07-06-2020 04:01 AM

HP Recommended
Product: probook 440 G1
Operating System: Microsoft Windows 10 (64-bit)

laptop is shutdown without warning sometimes it has 80% battery remaining sometimes 70% battery remaining after if you connect charger it will work fine but only shutdown faster without warning what to do please guide me?? 

1 REPLY 1

‎07-06-2020 07:47 AM - edited ‎07-06-2020 09:13 AM

HP Recommended

Hi @Nimeshw96 

Have you run a battery test yet?

Your notebook is part of a safety recall for batteries. Read the document at the link and perform the HP Battery Program Validation Utility. The utility will tell you if your battery is one of the effected.

https://h30686.www3.hp.com/?lang=en-US

 

How long have you owned your notebook?

Is it still in warranty?


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