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- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: maintenance guides
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07-23-2020 01:33 AM
I was thinking about buying a 15-db0011dx on ebay but every time i go to the support page and type it in it gives me the maintenance guide for a envy x360 15-dsxxxx laptop. so how can i find the right service guide to the laptop i'm looking for
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Accepted Solutions
07-23-2020 07:14 AM - edited 07-23-2020 02:15 PM
Hi:
Below is the link to the service manual for that model series...
07-23-2020 07:14 AM - edited 07-23-2020 02:15 PM
Hi:
Below is the link to the service manual for that model series...
07-23-2020 09:15 AM - edited 07-23-2020 09:35 AM
I noticed Pauls link was giving me an error 404 and the link I offered was also a bad document!
Please disregard this post and follow up with Pauls solution!
Hope it is your solution!
07-23-2020 09:25 AM - edited 07-23-2020 09:26 AM
Hi, @SharkyCA
Thanks for bringing that to my attention.
I fixed the link for now. It was working earlier this morning, and when I just went back to find it, the link was not working as you indicated.
Now it is working again.
I downloaded the manual to my PC but I can't attach it because it exceeds the 5 MB attachment limit.
The problem with the support page link you posted is what the original issue is all about...the manual linked to that support page references different model notebooks...HP ENVY x360 15 Convertible PC (model number 15-ds0xxx; CTO model number 15z-ds000)
@bookstore1369 If the link is not working again when you go to use it, let me know, and I will upload the manual to my Skydrive folder and share the link with you to download it.
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