maximum amount of memory the computer can use, and the memory slot configuration

[sjmc13]

Hi everyone, i recently bought a laptop. Hp 15 series 15-bs42la  Product code: 2rh32la#abm.

Will love to upgrade the system ram, but not really sure abour the amount of memory i can purchase.

Acording to HP support assistant the maximun ram my laptop can admit is 32 gb (image 1), but acording to crucial.com maximun memory is 16gb (image 2). not sure wich one should i trust and im not able to find any relevant information in the product page.

thank you so much for your help and time.

[banhien · Accepted solution]

@sjmc13

I believe your machine is an Notebook HP - 15-bs042la.  (with zero). Its specs

      https://support.hp.com/bo-es/product/hp-15-bs000-laptop-pc/15551412/model/18162096/document/c0565263...

Currently it has

     12 GB de SDRAM DDR4-2133 (1 x 4 GB, 1 x 8 GB)

It supports 16GB of RAM max thet means you can replace 1 x 4GB stick with 1 x 8GB stick to make 2 x 8GB. Some members said they can upgrade to 32GB. If you had money to burn you can try at your own risk.

More information (page 2) of the following manual

     http://h10032.www1.hp.com/ctg/Manual/c05493257.pdf

Regards

[AllAboutPCs]

Its maximum system ram is 16 GB.

Just be cautious though.

If this helps, give it a like!

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@sjmc13 wrote:

Hi everyone, i recently bought a laptop. Hp 15 series 15-bs42la  Product code: 2rh32la#abm.

Will love to upgrade the system ram, but not really sure abour the amount of memory i can purchase.

Acording to HP support assistant the maximun ram my laptop can admit is 32 gb (image 1), but acording to crucial.com maximun memory is 16gb (image 2). not sure wich one should i trust and im not able to find any relevant information in the product page.

thank you so much for your help and time.

---

[sjmc13]

HI @Banhien.

Thank you so much for the information, and the user manual. I was able to update the ram today to a 16gb (2x8GB DDR4-2400 2133Mhz) configuration as specify by the manual.

When doing so and after reading the manual, i realize the computer can use a dual drive solution SSD+HDD.  (page 3) and also has the hardware to do so (pins and screw included)

But im a little lost about the specificacions the user manual give me. Page 3 and 58. not sure if i can use both M.2 + HDD and what king of M.2 module im able to use.

If possible to use, my go to module will be a Crucial Mx500 http://www.crucial.com/usa/en/ct500mx500ssd4    500gb or 1tb if possible.

not sure if the crucial is compatible or if it is not sure if i can go with the 1tb version.

thank you so much again for the help whit the previous topic. and one again thank you so muf for answer this new question.

have a great day.

greetings from Nicaragua