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OMEN by HP - 17-w253dx

What is maximum ram supported on this laptop? OMEN by HP - 17-w253dx , currently i am having 12gb ram, i would like to know what is maximum ram supported by this laptop?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Chapter 1 of the service manual indicates the maximum memory is 2 x 8 GB DDR4-2400.

 

OMEN by HP Laptop PCModels 17-w001 through 17-w099 and Models 17-w201 through 17w299 Maintenance and...

 

I'm pretty sure that since your notebook has the i7-7700HQ processor, it will support 2 x 16 GB of DDR4-2400 memory.

 

You can confirm that by running this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the Enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report also indicates that 32 GB of memory is supported:

 

HP - Compaq HP OMEN 17-w253dx | Memory RAM & SSD Upgrades | Crucial.com

View solution in original post

3 REPLIES 3
HP Recommended

Chapter 1 of the service manual indicates the maximum memory is 2 x 8 GB DDR4-2400.

 

OMEN by HP Laptop PCModels 17-w001 through 17-w099 and Models 17-w201 through 17w299 Maintenance and...

 

I'm pretty sure that since your notebook has the i7-7700HQ processor, it will support 2 x 16 GB of DDR4-2400 memory.

 

You can confirm that by running this command:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the Enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

The Crucial memory report also indicates that 32 GB of memory is supported:

 

HP - Compaq HP OMEN 17-w253dx | Memory RAM & SSD Upgrades | Crucial.com

HP Recommended

Thank you for your help

HP Recommended

You're very welcome.

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