-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- maximum ram supported

Create an account on the HP Community to personalize your profile and ask a question
04-30-2024 11:01 AM - edited 04-30-2024 11:02 AM
What is maximum ram supported on this laptop? OMEN by HP - 17-w253dx , currently i am having 12gb ram, i would like to know what is maximum ram supported by this laptop?
Solved! Go to Solution.
Accepted Solutions
04-30-2024 11:20 AM
Chapter 1 of the service manual indicates the maximum memory is 2 x 8 GB DDR4-2400.
I'm pretty sure that since your notebook has the i7-7700HQ processor, it will support 2 x 16 GB of DDR4-2400 memory.
You can confirm that by running this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the Enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
The Crucial memory report also indicates that 32 GB of memory is supported:
HP - Compaq HP OMEN 17-w253dx | Memory RAM & SSD Upgrades | Crucial.com
04-30-2024 11:20 AM
Chapter 1 of the service manual indicates the maximum memory is 2 x 8 GB DDR4-2400.
I'm pretty sure that since your notebook has the i7-7700HQ processor, it will support 2 x 16 GB of DDR4-2400 memory.
You can confirm that by running this command:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the Enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
The Crucial memory report also indicates that 32 GB of memory is supported:
HP - Compaq HP OMEN 17-w253dx | Memory RAM & SSD Upgrades | Crucial.com