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‎05-14-2022 06:10 PM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)
Operating System: Microsoft Windows 11

Hi

I am asking about maximum ram supportied by may laptop (HP Laptop PC 17-by4000 (18B36AV)).

thanks

yahya

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2022 06:33 PM

HP Recommended

Hi:

 

HP does not have a service manual for your notebook's model series yet.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

This is the latest service manual HP has for the 17-by model series...

 

HP 17 Laptop PC Maintenance and Service Guide

 

I imagine your notebook would use DDR4-3200 memory.

View solution in original post

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3 REPLIES 3

‎05-14-2022 06:33 PM

HP Recommended

Hi:

 

HP does not have a service manual for your notebook's model series yet.

 

You can do this to see how much memory your notebook can support...

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

This is the latest service manual HP has for the 17-by model series...

 

HP 17 Laptop PC Maintenance and Service Guide

 

I imagine your notebook would use DDR4-3200 memory.

1 person found this reply helpful
Was this reply helpful? Yes No

‎05-14-2022 06:43 PM - edited ‎05-14-2022 06:49 PM

HP Recommended

Thanks Mr. Paul.very helpful.

My laptop supports up to 32 gb ram.

yahya

 

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‎05-14-2022 06:55 PM

HP Recommended

You're very welcome. 

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