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‎01-06-2021 12:28 PM

HP Recommended
Product: ProBook 6440B
Operating System: Microsoft Windows 7 (64-bit)

I would like to increase the memory on this laptop from 4 GB to 8 GB.  After looking at the specs i bought what i thought should work - 2 4 GB memory sticks.  when I remove the cover for the memory sticks I can see only one card.  The installed card is 2 GB and the OS indicates 4 GB.  Is there 2 GB somewhere onboard this laptop.The specs has the following paragraph "Standard: DDR3 PC3-10600 SDRAM (1333 MHz)1 Two SODIMM slots supporting dual-channel memory 1024MB, 2048MB, 3072MB, or 4096MB

Maximum : Upgradeable to 8192MB with 4096MB SODIMMs in slots 1 and 2
Dual-channel: Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory slots" indicating that i should see two cards slots.  I'm very confused.
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-06-2021 01:03 PM

HP Recommended

@brublag2 

 

Looks like the other slot is under the keyboard. Please try the following manual

 

            http://h10032.www1.hp.com/ctg/Manual/c03076600.pdf

 

Regards.

BH
***
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2 REPLIES 2

‎01-06-2021 01:03 PM

HP Recommended

@brublag2 

 

Looks like the other slot is under the keyboard. Please try the following manual

 

            http://h10032.www1.hp.com/ctg/Manual/c03076600.pdf

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎01-07-2021 06:17 AM

HP Recommended

You are correct I found the second memory card under the keyboard.  Thank you very much for your suggestion.

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