memory card upgrade for HP Pavilion x360 convertible 14m-dy0xxx

[Alt99man]

I would like to upgrade my memory card from a 8gb to 16 or 32 gb. I have 1 slot open and would like to know exactly what memory card to purchase. maybe someone has a model# for a 8 or 16GB card to help me out. here's some info on my laptop

Device name HP-Pavilion
Processor 11th Gen Intel(R) Core(TM) i3-1125G4 @ 2.00GHz 2.00 GHz
Installed RAM 8.00 GB (7.77 GB usable)
Device ID 44638E2C-3ACC-42B5-AE85-DAA952F9EA5F
Product ID 00356-02669-75317-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

[Paul_Tikkanen · Accepted solution]

Chapter 1 of the service manual indicates the max memory is 2 x 8 GB of DDR4-3200.

Maintenance and Service Guide (hp.com)

If you want to see if it is possible to install more than 2 x 8 GB of memory, you can run this command:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

Add an 8 GB chip:

Crucial 8GB DDR4-3200 SODIMM | CT8G4SFRA32A | Crucial.com

Max it out If the report indicates you can install 32 GB:

Crucial 32GB Kit (2x16GB) DDR4-3200 SODIMM | CT2K16G4SFRA32A | Crucial.com

[Alt99man]

Thank you Paul, with your help i have located the correct memory card and will purchase a 8gb card.

[Paul_Tikkanen]

You're very welcome.