-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- memory test failure

Create an account on the HP Community to personalize your profile and ask a question
03-02-2021 11:55 AM
Laptop stopped working. (HP Pavilion Notebook 15-au076sa)
When i turn it on automatic repair screen loops all the time and sometimes blue screen appears.
Windows recovery does not work, i have no acces to advanced options no acces to command prompt.
I preperad new usb drive with win 10, when i try boot it from usb it does not work still loops automatic repair...
I prepered recovery usb from other pc and the same booting from it does not work.
I have done hardware test hard disk is fine memory failed below there is fail id
Q890Q3-8G8AHV-MFPX7F-409A03
So i have ordered new ram memory and it still fails, i even swap ram with slots and nothing, still the same problem.
Any solution to this?