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‎03-02-2021 11:55 AM

HP Recommended
Product: HP Pavilion Notebook 15-au076sa
Operating System: Microsoft Windows 10 (64-bit)

Laptop stopped working. (HP Pavilion Notebook 15-au076sa)

 

When i turn it on automatic repair screen loops all the time and sometimes blue screen appears.

 

Windows recovery does not work, i have no acces to advanced options no acces to command prompt.

 

I preperad new usb drive with win 10, when i try boot it from usb it does not work still loops automatic repair...

 

I prepered recovery usb from other pc and the same booting from it does not work.

 

I have done hardware test hard disk is fine memory failed below there is fail id 

Q890Q3-8G8AHV-MFPX7F-409A03

So i have ordered new ram memory and it still fails, i even swap ram with slots and nothing, still the same problem.

 

Any solution to this?

3 REPLIES 3

‎03-02-2021 12:14 PM

HP Recommended

Motherboard issue. The memory slots are bad.

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‎03-02-2021 01:18 PM

HP Recommended

In this case what will help? Is it easy to repair?

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‎03-02-2021 02:31 PM

HP Recommended

Sorry to say its not easy or cheap. Takes a new motherboard and they tend to be expensive and not easy to find. Most people would replace the laptop. 

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