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- HP Community
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- Notebook Hardware and Upgrade Questions
- Re: memory upgrade

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08-12-2018 04:27 AM
HI,
Can you please tell me how many memory slots are on this model i would like to upgrade from 4GB to 8GB.
Also, what is the correct memory spec for 8GB.
Thanks
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Accepted Solutions
08-12-2018 05:06 AM
Its the i5 version right? So it has two slots and takes DDR4-2400 SO-DIMM.
Pages 39-46 show how to remove the back cover and access the RAM slots.
HP Part No. for 4 gig module:
4-GB 862397-855
Just add one of the above in the open slot. You can have 2 x 8 or even 2 x 16 for 32 gigs total if your budget permits. 8 gigs will be plenty for most computing uses.
Post back with any more questions and please accept as solution if its the info you needed.
08-12-2018 05:06 AM
Its the i5 version right? So it has two slots and takes DDR4-2400 SO-DIMM.
Pages 39-46 show how to remove the back cover and access the RAM slots.
HP Part No. for 4 gig module:
4-GB 862397-855
Just add one of the above in the open slot. You can have 2 x 8 or even 2 x 16 for 32 gigs total if your budget permits. 8 gigs will be plenty for most computing uses.
Post back with any more questions and please accept as solution if its the info you needed.
08-12-2018 04:46 PM
Thanks for the speedy reply,
Yes it is the i5 model so I'll do per your suggestion.
Quick question though, whats the difference between
DDR4-2133 and DDR4-2400 listed in the manual and on ebuyer.com?
Greatly appreciate your help.
Thanks
08-12-2018 04:50 PM
DDR4-2400 is potentially faster but in this case the laptop uses DDR4-2400 "bridged" to 2133 speed. I would still get 2400 modules but assuming you will replace both modules you could likely install 2133. I just don't want to advise you to install parts not specified in the Manual.