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‎03-01-2020 08:58 PM

HP Recommended
Product: Elitebook 8400p
Operating System: Microsoft Windows 10 (64-bit)

HI, Please help

My notebook seems to operate okay, but the PCI serial port driver is missing in device manager and i don't know where to look. I think plenty other folks have had this problem before me, but i haven't seen a fix for my Elitebook  8400p.

Will some kind soul help a newbie out?

Cheers  John

4 REPLIES 4

‎03-01-2020 09:49 PM

HP Recommended

@old_skeptic 

 

Please get it Hardware Id then post back. How, please use the following way:

 

    http://www.wikihow.com/Find-Hardware-ID

 

Regards.

 

 

BH
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‎03-01-2020 10:28 PM

HP Recommended

Hi, thank you for helping to find the driver packagages, if that is the correct term.

 

PCI\VEN_8086&DEV_3B67&SUBSYS_172A103C&REV_06
PCI\VEN_8086&DEV_3B67&SUBSYS_172A103C
PCI\VEN_8086&DEV_3B67&CC_070002
PCI\VEN_8086&DEV_3B67&CC_0700

 

I think i did it correctly, cheers

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‎03-02-2020 12:49 AM

HP Recommended

thank you i went back and reinstalled the Intel Management stuff and that took care of all but an audio driver issue

which just got fixed now too -- cheers!

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‎03-02-2020 11:35 AM

HP Recommended

@old_skeptic 

 

Good morning - You are welcome

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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