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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: missing errors for my pci drivers after a factory reset

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07-09-2024 09:13 AM
After i did a factory reset i got these errors form my pci and im missing drivers for these:
PCI\VEN_8086&DEV_A127&SUBSYS_363817AA&REV_31
PCI\VEN_8086&DEV_A127&SUBSYS_363817AA
PCI\VEN_8086&DEV_A127&CC_118000
PCI\VEN_8086&DEV_A127&CC_1180
i searched everywhere and downloaded all compatible drivers on the lenovo site but no luck.
My bluetooth also stopped working it shows up and stuff but cant find things.
07-09-2024 09:15 AM
HP has produced and brought to market more than a thousand different models of notebooks and desktop PCs over the years.
It is difficult to help you if we don't know which specific model you own..
Method #1: If the notebook will boot into Windows, you can retrieve your Product Number by pressing Fn + Esc key.
Method #2: Press the power button and immediately tap the F10 key to invoke the BIOS. In the Main section, you will find the Product number or Product ID. Post that in your next reply in your thread.
Method #3: Press the power button and immediately tap the F2 key.
Method #4: If powering on is not an option, take a look at the bottom of the laptop for the label with the product name and product number. For a desktop look at the rear for the label.
If your laptop has HP Hardware Diagnostics UEFI version 10.3.0.0, there is a System Information section that also has the Product ID.
We need that information, along with the installed Operating System information to help you.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
07-09-2024 09:23 AM
This is the HP Community forum, not the LENOVO forum.
This forum was created to help HP product owners with their HP products.
You should start at the link below.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
07-09-2024 09:25 AM
Unfortunately, that is not the case.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"