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- HP Community
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- Notebook Hardware and Upgrade Questions
- Re: missing ram tabs

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07-03-2019 05:30 PM
So I wanted to upgrade the ram in my computer so i ordered an 8 gb to add to my pre-existing 4gb's. When I opened up my computer the second ram slot was there and there were no bars or whatever you call them to snap the ram card into place. I was wondering if this was a mistake or if there was a way to purchase these?
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07-03-2019 06:21 PM
@ToddCherry wrote:... I was wondering if this was a mistake or if there was a way to purchase these?
No, it is/was not a mistake.Your machine has Intel® Pentium® N3540 with Intel HD Graphics (2.16 GHz, up to 2.66 GHz, 2 MB cache, 4 cores), its specs
https://support.hp.com/au-en/document/c04936074
therefore it ONLY has One slot of RAM as mentioned on page 1 of the manual
One SODIMM non-customer-accessible/upgradable memory module slot (Pentium, Celeron processors
Regards.
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07-03-2019 06:21 PM
@ToddCherry wrote:... I was wondering if this was a mistake or if there was a way to purchase these?
No, it is/was not a mistake.Your machine has Intel® Pentium® N3540 with Intel HD Graphics (2.16 GHz, up to 2.66 GHz, 2 MB cache, 4 cores), its specs
https://support.hp.com/au-en/document/c04936074
therefore it ONLY has One slot of RAM as mentioned on page 1 of the manual
One SODIMM non-customer-accessible/upgradable memory module slot (Pentium, Celeron processors
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.