mouse pad not working

[onito20]

After updating my laptop, the mouse pad stopped functioning. I've tried updating but  still not working  

[Mr_RadhaTech]

Did you update windows? Try below troubleshooting methods provided in below link:

https://support.hp.com/us-en/document/ish_7166540-7166585-16

[onito20]

I've tried all those different alternatives but none has worked 

[Mr_RadhaTech]

Try the repair described in the Microsoft link below after backing up your data. Although the repair should not delete your data, creating a backup first is still good practice.:

https://support.microsoft.com/en-us/windows/deployment/install-upgrade/fix-issues-by-reinstalling-th...

If issue remains then do this reset:

https://support.hp.com/us-en/document/ish_2026006-1490761-16

After the reset or repair, check whether the touchpad starts working. If it does not, reinstall the touchpad drivers and test again.

Also, make sure the touchpad is enabled in Windows Settings and that the option to disable the touchpad when a mouse is connected is not selected. Finally, check whether your laptop has a touchpad toggle key, usually a function key with a touchpad icon and ensure it has not been turned off accidentally.