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- HP Community
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- Notebook Hardware and Upgrade Questions
- Re: mousepad not working and detected

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01-16-2021 11:36 PM
Product: HP 15 Notebook PC Operating System: Microsoft Windows 10 (64-Bit) Good evening. I have a problem with my HP 15 Notebook PC touchpad. It stopped working, I already tried to restart the device and going to device manage into the control panel. Under the voice mice the touchpad does not appear anymore (I m not sure it was there before, I ve never checked, but I guess it was). Any solution? Thanks already
01-20-2021 10:21 AM
I reviewed your post and I understand you are facing issues with the touchpad on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you download and install the touchpad driver from the below link and check if it helps.
https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111676.exe
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee