my camera is no longer detected by windows 11

[HeinSch]

my camera is no longer detected by windows 11. Not visible in device manager

[Raj_05]

Hi @HeinSch,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

If your camera is no longer detected by Windows 11, here are some troubleshooting steps you can follow.

• Check camera hardware: Make sure that your camera is connected to your computer and is turned on. Also, check if the camera's lens is not covered or blocked.
• Check camera settings: Check if the camera is enabled in Windows 11 settings. Go to "Settings" -> "Privacy" -> "Camera" and make sure that the toggle switch is turned on.
• Restart your computer: Sometimes, a simple restart can solve the problem. Try restarting your computer and see if the camera is detected.
• Update camera driver: Update your camera driver to the latest version. Go to "Device Manager" -> "Imaging devices" -> "Your camera" -> "Update driver" and follow the prompts.
• Run troubleshooter: Windows 11 has built-in troubleshooters for various devices. Go to "Settings" -> "Update & Security" -> "Troubleshoot" -> "Hardware and Devices" and run the troubleshooter for your camera.
• Check antivirus: Sometimes, antivirus software can block camera access. Disable your antivirus temporarily and check if the camera is detected.
• Restore system: If none of the above steps work, try restoring your system to a previous point in time when the camera was working properly.

I hope this helps. 

Take care and have a good day.

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Alden4
HP Support

[TraceyAye]

Not sure if you are still having problems**, in case you are, here is what worked for me. 

1. Setting > Device Manager > Cameras

2. If there is a camera that is not your computer's built-in camera....right-click on that camera and delete/uninstall

3. Restart your computer. 

4. Open the program where your camera wasn't working (like zoom) and see if it works. 

5. I hope this helps. 

**Google searches always came up with the exact same 10 fixes that never worked for me