my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

[tasosb]

my hp advanced system diagnostic battery test report this msg

FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

PRODUCT ID: XX049AV#ABD

[Huffer]

Has the battery been giving you trouble? Failure Code means the hardware needs replacement. 

Elitebook 2760p. If the battery is original you have gotten good use out if it. 

[tasosb]

Thank you for your answer.

The windows 10 in battery utility shows "0% available(plugged in, not charging)".

In your answer you mean that I have to replace my battery?

[Huffer]

Yes that is what I am saying. Is it the original battery?

[tasosb]

I don't know it because I bought this computer from ebay as second-hand computer.

[Huffer · Accepted solution]

I think you can assume it was not sold with a new battery so needs one now. 

[tasosb]

Thank you, I will buy a new battery.