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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

HP 2760p
Microsoft Windows 10 (64-bit)

my hp advanced system diagnostic battery test report this msg

FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

PRODUCT ID: XX049AV#ABD

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Provost Provost
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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

Has the battery been giving you trouble? Failure Code means the hardware needs replacement. 

 

Elitebook 2760p. If the battery is original you have gotten good use out if it. 

tasosb Honor Student
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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

Thank you for your answer.

The windows 10 in battery utility shows "0% available(plugged in, not charging)".

In your answer you mean that I have to replace my battery?

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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

Yes that is what I am saying. Is it the original battery?

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tasosb Honor Student
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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

I don't know it because I bought this computer from ebay as second-hand computer.

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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

I think you can assume it was not sold with a new battery so needs one now. 

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my hp advanced system diagnostic battery test report this msg FAILURE ID:0LPXKW-5QW860-QFPH5A-C0BW03

Thank you, I will buy a new battery.

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