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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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You do not give us the full model number but if the battery is over 2 years old it very likely needs to be replaced. If newer than that it could be a few different things. Have you run a diagnostic test on the battery?
https://www.youtube.com/watch?v=UNEh5YmcDaQ
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This video is updated https://youtube.com/shorts/_AH17aaFVXI Learn how to use HP Battery Check to test and calibrate your battery. For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are available at https://hp.com/support. For step-by-step ...
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