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amitav7777 Top Student
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my laptop's webcam is not working

hp 15 ay503tx
Microsoft Windows 7 (64-bit)

my laptop's webcam is not working..i have installed all the drivers from manufacturer's website..still i am unable to open my webcam.when i click on cyberlink youcam ,showing me a error massage     "You do not have the compatible VGA hardware or driver to run YouCam"..i checked in device manager    'video controller'  is in 'other devices'  menu  my laptop's model no.is hp 15 ay 503tx,and i am using windows 7 64 bit..pls help me asap...

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Regents Professor
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my laptop's webcam is not working

Dear Customer,

 

Please try installing Intel Graphics Drivers:

Intel High-Definition (HD) Graphics Driver

20.19.15.4380 Rev.A199.5 MBApr 15, 2016

Download

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

amitav7777 Top Student
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my laptop's webcam is not working

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amitav7777 Top Student
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sir, still facing the same the problem.....sir pls help meUntitled1.pngUntitled2.pngUntitled.jpg

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amitav7777 Top Student
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my laptop's webcam is not working

now its working thanking you

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Regents Professor
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'' You are very Welcome"  All the best !!

 

 

For any further queries reply to the post and feel free to join us again!

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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