my new laptop and charger are getting heat very fastly

[Satya-kotikalap]

my product name is hp intel corei5  its charger is heating very fast and my new laptop also heating very fast

[Animatryx]

Hi @Satya-kotikalap,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that your HP laptop and charger are experiencing heating issues. Here are some steps you can take to address this problem:

Ensure Proper Ventilation:

• Make sure your laptop is placed on a hard, flat surface to ensure proper airflow.
• Avoid using your laptop on soft surfaces like beds or couches that can block vents.

Clean the Vents:

• Dust accumulation can block air vents and cause overheating. Use a can of compressed air to clean the laptop’s vents.

Update the BIOS and Drivers:

• Visit the HP Support website to ensure your laptop's BIOS and drivers are up-to-date, which can sometimes resolve heating issues.

Check the Power Settings:

• Adjust the power settings of your laptop to a balanced or power-saving mode which can reduce power usage and heat generation.

Assess the Charger:

• If the charger is overheating, ensure it is connected properly and not covered while in use.
• Consider trying another HP charger to see if the problem persists.

Monitor System Temperature:

• Use software tools to monitor your computer’s temperature. If temperatures are regularly too high, it might indicate a hardware issue.

I hope this helps.

Take care and have a blissful day 😇.

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