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need an original hp ac adapter 19.v 10.7a 200w for the hp pavilion gamer 15-dk102la in cdmx. I only find generic adapters.

1 REPLY 1
HP Recommended

Hi @graphicman1060,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand you’re looking for an original HP 200W AC adapter for your HP Pavilion Gamer 15-dk102la in CDMX and can only find generic options. Let’s go through a few steps to help you identify and purchase the correct original adapter.

Check the Adapter Specifications

Your laptop requires a 19.5V – 10.3A (200W) Smart Pin adapter.

Verify that the adapter lists these exact ratings on its label before purchasing.

Verify the Connector Type

The correct connector is the 4.5mm x 3.0mm blue-tip Smart Pin used in HP gaming series laptops.

Avoid adapters with larger or smaller barrel tips, as they will not fit properly.

Look for HP Original Markings

Genuine HP adapters include the HP logo, a printed part number (for example, L00818-850 or HSTNN-CA24), and safety certification labels.

Counterfeit or generic ones may lack clear engraving or have blurry labels.

Purchase from Authorized HP Resellers

Search for listings labeled as “Original HP 200W AC Adapter” from reliable retailers such as HP Store Mexico, Amazon Mexico (sold by HP), or Office Depot Mexico.

Confirm that the seller provides a warranty and invoice, which usually indicates authenticity.

Avoid Lower Wattage Adapters

Do not use 150W or 135W adapters, as these will not supply enough power for gaming performance.

Insufficient wattage may cause lag, charging interruptions, or unexpected shutdowns.

Check Compatibility Listings

Ensure the description specifically mentions compatibility with HP Pavilion Gaming 15-dk series or lists your exact model 15-dk102la.

Compatible adapter part numbers often include L00818-850, 932678-850, or HSTNN-CA24.

Confirm Input Voltage for Mexico

The adapter should support 100–240V input and come with a Type B plug suitable for Mexican outlets.

If it includes only the power brick, make sure to purchase the correct AC power cord separately.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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