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‎05-08-2018 06:22 PM

HP Recommended
Product: Example: Pavilion 15 AU-0000
Operating System: Microsoft Windows 10 (64-bit)

where can i buy replacement screws for pavilion 15 au-0000?

18 people had the same question
7 REPLIES 7

‎05-08-2018 06:49 PM

HP Recommended

@Brent71

 

What is your computer actually ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

  Please do NOT post its Serial number (s/n).

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎05-08-2018 07:01 PM

HP Recommended

15-au023cl

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‎05-08-2018 07:51 PM

HP Recommended

Why do you need new screws? If screws have fallen out the corners by the screen hinges you cannot just replace them with new screws. They will also fall out. 

 

If you are rebuilding it and have lost some screws you can get a full screw set fairly cheap.

 

https://www.ebay.com/itm/HP-Pavilion-15-AU030WM-15-6-Laptop-Screws-Kit-Set-For-Repair-E2-Z3-o19/1530...

 

https://www.ebay.com/itm/856382-001-Hp-Screw-Kit-15-AU030WM/152892966534?hash=item2399218686:g:uPgAA...

 

These may not say they are for your exact model but all 15-au0xx use the same screw set. Good luck. 

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‎08-03-2019 06:37 PM

HP Recommended

Hi @Huffer,

 

Screws fell out of my HP Pavilion 15-au123cl so I'm looking for the correct screw kit.  Am I correct that I need the 856382-001 screw set?

 

Also, I noticed that you mentioned that if screws have fallen out the corners by the screen hinges you cannot just replace them with new screws. One of missing screws is in that location.  How should go about fixing it so the new one doesn't fall out?

 

Thank you for any help you can provide!

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‎08-04-2019 10:12 AM

HP Recommended

Please start your own thread. Thanks. 

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‎08-25-2019 02:15 PM

HP Recommended

HP Pavilion dv6 Notebook PC A3E87AV Screw fell out of corner back nearest on/off switch. Hinge unhinging. Help

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‎08-25-2019 08:35 PM - edited ‎08-25-2019 08:35 PM

HP Recommended

@HP-JAJSquare 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

I work on behalf of HP
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