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‎07-28-2023 03:30 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)
Operating System: Microsoft Windows 10 (64-bit)

PCI\VEN_1022&DEV_14EC&SUBSYS_8BD4103C&REV_00
PCI\VEN_1022&DEV_14EC&SUBSYS_8BD4103C
PCI\VEN_1022&DEV_14EC&CC_130000
PCI\VEN_1022&DEV_14EC&CC_1300

 

PCI\VEN_1022&DEV_1502&SUBSYS_8BD4103C&REV_00
PCI\VEN_1022&DEV_1502&SUBSYS_8BD4103C
PCI\VEN_1022&DEV_1502&CC_118000
PCI\VEN_1022&DEV_1502&CC_1180

 

 

 

did all windows updates, downloaded AMD 780 and nvidia drivers, also did diagnostics tests with HP support assistant and did research with ID's but couldn't figure it out

any help would be greatly appriciated

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2023 06:41 AM

HP Recommended

You're very welcome.

 

I found the second one...still trying to find the first one.

 

You want the third file on the list.

 

Microsoft Update Catalog

 

Since it is a cabinet file, the easiest thing to do to install it is to install the free 7-zip file utility.

 

Download the file from the Microsoft Update Catalog list.

 

After you downloaded the file, right click on it and select 7-zip from the list of items on the menu.

 

Have 7-Zip Extract to: and let it extract the file into its long folder name.

 

ignore any errors generated.

 

Once the file has been extracted to its driver folder.

 

Go to the device manager.  Click on the PCI\VEN_1022&DEV_1502 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that 7-Zip created.

 

Make sure that the Include subfolders box is checked and the driver will install.

 

I'll keep looking for the other one and if I find it, I will post the link to it.

View solution in original post

2 people found this reply helpful
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6 REPLIES 6

‎07-28-2023 03:55 PM

HP Recommended

Hi:

 

Download and install the W10 AMD chipset drivers for the Ryzen processors from the link below and restart the PC.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

 

 

Was this reply helpful? Yes No

‎07-31-2023 06:02 AM

HP Recommended

thx, but already downloaded the chipset drivers. any suggestions

Was this reply helpful? Yes No

‎07-31-2023 06:41 AM

HP Recommended

You're very welcome.

 

I found the second one...still trying to find the first one.

 

You want the third file on the list.

 

Microsoft Update Catalog

 

Since it is a cabinet file, the easiest thing to do to install it is to install the free 7-zip file utility.

 

Download the file from the Microsoft Update Catalog list.

 

After you downloaded the file, right click on it and select 7-zip from the list of items on the menu.

 

Have 7-Zip Extract to: and let it extract the file into its long folder name.

 

ignore any errors generated.

 

Once the file has been extracted to its driver folder.

 

Go to the device manager.  Click on the PCI\VEN_1022&DEV_1502 device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that 7-Zip created.

 

Make sure that the Include subfolders box is checked and the driver will install.

 

I'll keep looking for the other one and if I find it, I will post the link to it.

2 people found this reply helpful
Was this reply helpful? Yes No

‎07-31-2023 06:55 AM

HP Recommended

OK:

 

I found the driver for the PCI\VEN_1022&DEV_14EC device.

 

I have zipped it up and attached it below.

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Manually install the driver the same way you did for the other one...browse, include subfolders, install.

AMD-FORCED-Interface-10x64-2.0.0.9.zip
1 person found this reply helpful
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‎07-31-2023 04:50 PM

HP Recommended

really great, saved the  day, I am deeply grateful from the bottom of my heart, I figured them out as mediatek bluetooth driver and mediatek Lan drivers. I tried to download and update them  from hp support assistant but it didn't work, It installs yet does not work. 

thnx for your time Paul

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‎07-31-2023 05:07 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

If you need the W10 Mediatek Wi-Fi and Bluetooth drivers, here they are:

 

MediaTek Wireless LAN Driver

 

3.5.0.16

 

https://ftp.hp.com/pub/softpaq/sp145001-145500/sp145140.exe 

 

MediaTek Bluetooth Driver

 

2.22.0.15

 

https://ftp.hp.com/pub/softpaq/sp145501-146000/sp145930.exe

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