11-25-2018 01:38 AM - last edited on 11-25-2018 01:44 PM by Cheron-Z
my battery lifetime is approx. 1,5 year?
HP Spare 757661-001
1) is this normal?
2) do you have a solution?
Product Serial No. 
Product Number K9J25EA #UUG
Product Description HP ProBook 470 i7-5500U 17.3 8GB/750 PC
Thanks in advance
11-25-2018 02:33 AM
11-25-2018 02:41 AM - last edited on 11-25-2018 01:58 PM by Cheron-Z
Hi, Reo, very quick answer, Thank you.
yes it was HP spares got under a care pack contract (ended now) it is in fact the third! battery that dies since i got the laptop in 2015/07/13
Ref. K9J25EA HP ProBook 470 i7-5500U 17.3 8GB/750 PC
Care pack  end 14.04.2018
Try running: " HP Notebook PCs - Testing and Calibrating the Battery (Windows) ": done several times ...
Wrranty is over anyway?
11-25-2018 03:01 AM
11-25-2018 03:23 AM
HP check says that my battery is not concerned by the replacement program.
anyway the assistant battery test says that the battery is ok.
anyway the battery check is 13% since yesterday and the message is "Power supply is ON, NOT charging"
anyway, at start up, i can see a white spash message exolaining the the bettery do work correctly and must be replaced.
I shut down the computer - take a picture and come back later
11-25-2018 03:45 AM
I'm confused, no splash screen anymore
at start the batteyr indicates 0%, the power supply led do not light, the the battery indicates 12% ...
Bios test also 12%, and first cell = 0 mv
during Bios power supply test the light was on ...
now again; plugged, not charging.
could you help? please