09-16-2019 04:02 AM
Is it any possibility to install Microsoft Precision Touchpad Driver on HP Envy 360 2018 using version of the driver from HP Envy 2019? Or from any other HP laptop (not using Lenovo files, because the solution doesn't work good anymore).
09-18-2019 03:10 PM - edited 09-18-2019 03:11 PM
@EvgeniiS Welcome to HP Community! Is there something wrong with the existing driver? because HP doesn't suggest or support replacing it with another driver, mostly because it may trigger compatibility issues, that said, if you wish to proceed at your own discretion:
Here's a link with the detailed step by step instructions on getting this done, had to find this for you on a 3rd party link:
(The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions)
Keep us posted,
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09-21-2019 01:29 AM
The Synaptics drivers doesn't work that well as Microsoft Precision ones unfortunately. The touchpad experiences lack of speed and sensibility. It's almost impossible to use gestures compare to other modern laptops with precision drivers.
Unfortunately the link you mentioned here doesn't help. The solution doesn't work anymore.
So I know that 2019 HP Envy laptops use Microsoft Precision Drivers an I wonder if it is any possibility to use it on my HP Envy 360 2018.
Thanks for you help.
09-23-2019 01:58 PM - edited 10-07-2019 06:47 PM
@EvgeniiS I'm afraid there are no such options of installing the precision driver on the current model, and yes, you're right about the new models coming with the precision drivers.
I hope there was more I could do to help, however, there's nothing else I can offer in this topic.
Let me know if there's anything else I can help you with, and click here to fine tune your mouse settings for better usage.
And have a good day, ahead.
I am an HP Employee