problem related to overheating my laptop and warranty time;

[vivek6687]

I have brought HP 15.6 Laptop 15-fd0000 on 25th may 2025 

As per MY HP app , it shows that the warranty of laptop starts from 23 marach 2025

and ends of 24 march 2026

which isn't 1 year from my purchase

which I don't understand why does it show this date

 2 nd problem - 

My laptop gets hot even on light working 

around 60-70 degree celsius 

which is not normal

the fan continously on 

I hope so you will get my problem and help to get out from this

thank you

[Hawks_Eye]

Hi @vivek6687 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

Warranty Date Discrepancy

Verify Purchase Date: Check your purchase receipt or any proof of purchase document you have for the laptop to confirm the actual date of purchase.

Contact HP Support: If the dates in your warranty do not match your purchase date, you can contact HP Support to rectify the situation. You may need to provide them with a copy of your proof of purchase to update your warranty dates correctly. You can start this process through the HP Customer Support website.

 

Overheating Issue

Check for Ventilation: Ensure that your laptop’s vents are not obstructed. Use the laptop on a hard, flat surface to improve airflow. Dust or debris inside the vents can hinder proper cooling.

Update Software: Make sure your laptop's BIOS, drivers, and operating system are up to date. Use the HP Support Assistant to automatically find and install updates.

Perform a System Scan: Use HP Support Assistant to perform a system health check to identify if any processes are consuming high resources.

Reduce Startup Programs: Disable unnecessary startup programs that may be running in the background, using the Task Manager.

Cooling Pad: Consider using a laptop cooling pad to help manage temperature if you often use your laptop for extended periods or high-demand tasks.

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Regards, 

Hawks_Eye