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‎06-29-2019 10:01 PM

HP Recommended
Product: hp envy x360
Operating System: Unknown

my brand new hp envy x360 laptop had its right hinge come off after less than a week

is anyone else experiencing similar issues

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2 REPLIES 2

‎06-29-2019 10:02 PM

HP Recommended

I was also experiencing problems with screen flickering prior to this, which started less than 24 hours after my laptop was purchased

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‎06-30-2019 08:00 AM

HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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