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‎07-01-2020 03:11 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

In some games, the laptop starts fps drop after a certain time. guess the processor is warming up. but the fan on the laptop can not be controlled or I do not know. there is a cooler. i am in the air conditioned environment. i use the power of the laptop at 55% but i still see 86 degrees. in some games the power is between 80% and 68% please find a solution. laptop new

3 REPLIES 3

‎07-03-2020 08:46 AM

HP Recommended

@protokol,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎07-03-2020 08:58 AM

HP Recommended

HP Notebook 15-da1083nt  Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz  NVIDIA GeForce MX130

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‎07-03-2020 09:21 AM

HP Recommended

@protokol,

 

Thank you for the information.

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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