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- HP Community
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- Notebook Hardware and Upgrade Questions
- "Non-HP Battery Detected"

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11-09-2020 03:27 AM
I bought a new battery for my laptop and It showed me an error of "Non-HP Battery Detected " while booting up, I haven't got any solutions for this. I updated my BIOS, I even calibrated my battery twice but it still says that I need to calibrate my battery.
Is there a way to disable the message or maybe any fix for this issue.
Thank you.
11-11-2020 03:42 PM
I reviewed your post and I understand that you are facing issues with the battery.
Don’t worry, I assure you I will try my best to get this sorted.
Did you purchase the battery from HP?
Did you replace the battery with the exact spare part number?
What is the version of the BIOS installed on your computer?
Meanwhile, I recommend you reinstalled Microsoft ACPI-Compliant Control Method Battery under the device manager and check if it helps.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee