"Prt SC" button operation not working

[Sneakerz4me]

Recently my "prt sc" button stopped taking screenshots. Previously the laptop would take a screenshot by just pressing the "prt sc" bitton, a little notification would appear bottom right hand corner that it was taken and saved.  I can hold the windows button and press the "prt sc" button and it will take the screenshot, but I'm trying to figure out how to get back the single button operation...?

[The_Fossette]

Hi @Sneakerz4me,

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the print screen single button option is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Follow the steps in the below article and check if it helps.

http://hp.care/2xwKeEZ

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!