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‎12-20-2020 01:44 PM

HP Recommended
Product: Hp 15-ec1019nt
Operating System: Microsoft Windows 10 (64-bit)

Hello dear HP support community, I had 3200mhz 2x4GB ram. I uninstalled them and installed 2x8GB 3200mhz ram instead. But problems have occurred, for example bios says 3000mhz and shows 2666mhz in tests. Can you help me please? I wish you a good day

 

 

 

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2 REPLIES 2

‎12-21-2020 11:44 AM

HP Recommended

Was the 3200Mhz RAM installed previously working at 3200Mhz? Did it come with 3200Mhz RAM?

 

Thanks,

alexstore06

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‎12-21-2020 11:58 AM

HP Recommended

yes it used to write 3200 mhz previously. I removed it to increase the amount of memory, installed 3200mhz new ram but now it says 3000.

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